At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Service Manager:

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Your role and responsibilities In this role, you will have the opportunity to build and provide specific, end-to-end Information Systems (IS) solutions/services within the defined scope. Each day, you will execute the IS solution/service delivery utilizing the internal IS delivery units, IS Operations team members, and external third-party IS service suppliers in a “core and flex model,” as advised. You will also showcase your expertise by providing consultation, input, and resolution for any incident, change, or project which has/might have a major impact on the relevant IS solutions/services.

The work model for the role is: onsite

• Act as the main point of contact between business and IT for IT Domain services

• Gather and prioritize business demands for IT services and solutions

• Ensure reliable delivery and performance of IT services

• Coordinate IT teams, vendors, and stakeholders

• Monitor service performance and drive continuous improvements

• Manage escalations and support the resolution of major incidents

Qualifications for the role

• Experience in IT service delivery, IT operations, or IT project coordination

• Ability to work with both technical teams and business stakeholders

• Strong organizational and communication skills

• Experience managing multiple priorities and resolving issues

• Fluent English and Czech

What's in it for you?

• Flexible working hours

• Occasional work from home (Home Office) with a financial contribution

• Annual financial bonus

• 25 days of vacation

• Annual salary review

• Opportunity for further career growth in the Czech Republic and worldwide

• Multi Sport card

• Meal allowance

• Contribution to the benefits portal (2–3% of monthly salary)

• Referral bonus for recommending a new employee

• Opportunities for education – internal/external professional courses, language courses, and conferences

• Company events (Christmas party, team buildings, family days, and more)

• Assistance line – professional psychological counseling

• Additional leave for extraordinary life events and support for expectant parents

• Office with good transport accessibility

• Accident insurance

• Discounts on ABB electrical installation materials

• Discounts with our partners (electronics, gastronomy, car purchases, train travel, etc.)

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit

https: //www.abb.com to learn more about the impact of our solutions across the globe.