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JobsABB

Servicer Engineer

ABB

Servicer Engineer

ABB

Tokyo, Tokyo, Japan

·

On-site

·

Full-time

·

2w ago

Benefits & Perks

Healthcare

Mental Health

Required Skills

Electrical service

Troubleshooting

Installation supervision

Commissioning

Maintenance

Japanese

English

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Team Leader:

__

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is hybrid.

This role is contributing to the Installation supervision Commissioning and adjustment Maintenance Troubleshooting for power distribution equipment (high-voltage switchgear, low-voltage switchgear, protective relays, ring main units, transformers, circuit breakers, etc.) UPS,Voltage dip compensation systems.

You will be mainly accountable for:

  • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.

  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.

  • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

  • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

  • Qualifications for the role- College of Technology graduate or above (Engineering background preferred)

  • More than 3-5 years of service experience in the electrical field

  • Japanese driver's license

  • Basic knowledge of industrial electrical products (service experience not required)

  • Ability to travel domestically(and internationally)

  • Language: Japanese:Native level; equivalent to JLPT N1 proficiency English:Business level (reading, writing, and speaking) Includes regular communication in English via email and chat, as well as oral communication with factories.

  • A mindset to innovate, take ownership, and drive continuous improvement
    What's in it?- Be active in a global company

  • Learn about trends in industries that will lead the digital transformation era

  • You will be installing equipment in industries that Japan is trying to grow, such as data centers, semiconductors, and renewables, so you will be able to gain firsthand experience

  • As the organization is in a growth phase, there will be significant growth for both the organization and individuals

  • There is potential for the following careers in the future -Senior positions: Senior service engineer, site manager -Management positions: service team leader, service manager, -Other positions within the same division: project manager, service sales -Other similar positions within the same corporation or overseas divisions

Benefits

  • Comprehensive health and wellness benefits
  • Employee assistance and family support programs

More about usABB in Japan | 私たちの事業

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving