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Field and Operation Service Manager

ABB

Field and Operation Service Manager

ABB

Avizieniai, Vilniaus County, Lithuania

·

On-site

·

Full-time

·

1w ago

Compensation

€50,400 - €50,400

Benefits & Perks

Healthcare

Gym

Flexible Hours

Healthcare

Gym

Flexible Hours

Required Skills

Leadership

Problem-solving

Decision-making

Communication

Team Management

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Local Sales Manager:

Your role and responsibilities

ABB Motion in Lithuania is seeking a Field and Operation Service Manager. In this position you will lead a team of service engineers working with Motion products and systems. You will help execute the service strategy and boost growth by focusing on delivering timely, high-quality and cost-effective service offerings, solutions and projects.

Work model: #Li-Onsite

This role contributes to the Motion Business in the Lithuania. Main stakeholders include customers, field service teams, sales, project execution, and supply chain partners.

You will be mainly accountable for:

  • Ensure strong customer focus and superior service delivery

  • Lead, develop, and motivate the service team

  • Drive HSE, compliance, and adherence to standards

  • Oversee end‑to‑end service and project operations

  • Establish processes, KPIs, and governance frameworks

  • Promote Lean, continuous improvement, and customer satisfaction

  • Manage service orders, reporting and documentation

Our team dynamics

You will join a skilled, collaborative, and high performing team where your leadership will have a direct impact on operational success and customer satisfaction.

Qualifications for the role

  • Previous experience in Service Operations with strong customer‑facing exposure

  • Degree in Electrical Engineering or similar, and industry knowledge within a technical/industrial environment, preferably with industrial equipment, motors, drives, or similar technologies

  • Advanced skills in coordinating field service teams and driving operational performance

  • Strong soft skills such as leadership, problem‑solving, decision‑making, and communication

  • You are passionate about developing people, optimizing processes, and delivering exceptional service outcomes

  • Fluency in Lithuanian and English allows seamless collaboration across teams and markets

  • Valid B‑category driver’s license

  • For this position you will need to hold electrical safety certificate AK or have the possibility to obtain one

While the final salary will depend on the candidate’s qualifications and experience, the starting base salary for this role is 4200€/gross per month. In addition to the salary, we offer a company car, an annual performance-based bonus, private health insurance, and sports compensation.

More about us:

  • We care. Аbout your health, well-being, and work-life balance. That’s why we offer private health insurance, sports compensation, and other perks to help you feel your best.

  • We grow together. You’ll be part of a supportive international team where collaboration is real, not just a buzzword.

  • We stay curious. Learning never stops here. From direct experience to development programs - you’ll have space to explore, learn, and try new things.

  • We value your progress. Your work matters. We offer an annual bonus and celebrate the wins: big or small.

  • We keep it modern. With flexible working and smart tools, we make sure your everyday work experience is smooth and up to date.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving