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Customer Quality Intern

ABB

Customer Quality Intern

ABB

Ramos Arizpe, Coahuila, Mexico

·

On-site

·

Internship

·

1w ago

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Quality Specialist

__

Accountabilities:

  • Track RGA & RMA area, in order to fulfill KPIs of the area.
  • Share quality alerts of customer complaints from quality investigations.
  • Support Concerns program in order to accomplish goals of the program and help to get customer satisfaction.
  • Keep records of the Quality Systems.
    Activities:
  • "Participate in 5´s Program as auditor or area owner when required. Do weekly audits per schedule.
  • Control RGAs Inventory by keeping tracking file updated
  • Provide to Auditor reworking plan based on schedule.
  • Track shipment of reworked material.
  • Upload Quality Concerns reported by people in Gensuite.
  • Upload manually Continuous Improvement Tasks in PPS.
  • Participate with Customer Quality Engineer in quality investigations at production lines, regarding customer's complaints.
  • Support Customer Service Activities by collecting spare parts replacements and FOC (Free of Cost) orders and assuring delivering in shipping area.
  • Develop Quality Alerts generated by Quality Investigations led by Customer Service.
  • Register Scrap generated by Replacement Orders & by Reworking Area.
  • Share CI, QA Concerns & RGA Inventory tracking files develop by Customer Service."

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit

https: //www.abb.com to learn more about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving