At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Support Manager:

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Your role and responsibilities:The Laboratory Technician plays a key role in supporting the Measurement & Analytics business by executing routine and extraordinary maintenance on ABB gas analysis instruments. The goal is to ensure optimal functionality, restore original performance levels, and deliver high-quality service in the shortest possible time. This role directly contributes to customer satisfaction by ensuring precise, reliable, and timely workshop service activities.

The work model for the role is: Onsite #Linkedin_onsite

You will be mainly accountable for:

Technical Activities

• Execute workshop service orders in compliance with established processes, safety regulations, and quality standards.

• Perform troubleshooting, repair, assembly, calibration, and testing of gas analysis instruments.

• Analyze products returned from the field to identify defects, root causes, and required corrective actions.

• Conduct quality and functional tests on repaired products, recording and analyzing results to verify compliance with specifications.

• Review bills of materials and technical documentation to identify required spare parts.

• Ensure availability of all materials, tools, and equipment needed for each service activity.

Documentation & Reporting

• Prepare accurate preliminary defect reports to support customer quotations.

• Complete, process, and maintain all required documentation related to service activities.

• Record test results, measurements, and observations in accordance with internal procedures.

• Operational Excellence & Continuous Improvement

• Participate in regular team meetings to receive updates on objectives, performance indicators, and operational guidelines.

• Contribute to the definition and implementation of emergency plans for machinery, equipment, and utilities.

• Maintain workshop resources, tools, and equipment in perfect working condition, requesting replacements when required.

• Suggest improvement initiatives for machinery, processes, and investment needs to enhance efficiency and service quality.

• Optimize the use of physical and material resources to reduce equipment stock and operational costs.

Qualifications for the role:

• Diploma in chemical, electrotechnical, or equivalent technical field.

• Demonstrated experience (minimum 2–3 years) in maintenance, testing, or repair of gas analysis systems or similar instrumentation.

• Proven ability to use specialized tools, measurement equipment, and diagnostic methodologies.

• Strong attention to detail, precision, and problem-solving capabilities.

• Ability to communicate effectively in both Italian and English.

• Solid adherence to safety regulations and quality procedures.

• Nice to have: Advanced knowledge of electronics; practical understanding of mechanics, pneumatics, and maintenance methodologies.

• Nice to have: Familiarity with SAP and MS Office tools.

• Nice to have: Flexibility, adaptability, and strong teamwork orientation.

• Nice to have: Ability to manage priorities and operate with a sense of urgency while maintaining accuracy and quality.

More about us:

ABB’s Process Automation business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner.

We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services.

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.

• Corporate welfare: Access to a wide range of services and personal well-being support.

• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms

• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.

• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.

• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.

• Meal allowance: Access to canteen or ticket restaurant is provided to support daily lunch expenses.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.  Run What Runs the World.

#ABBCareers  #RunwithABB

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.