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Service Sales Support Specialist - Temporary

ABB

Service Sales Support Specialist - Temporary

ABB

Istanbul, İstanbul, Türkiye

·

On-site

·

Contract

·

5d ago

Required Skills

Customer Service

Order processing

Communication

Documentation

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Support Manager:

__

The work model for the role is: {hybrid}

  • Your role and responsibilities
  • Processes customer orders in coordination with Sales, Supply Chain, Logistics and Finance to ensure accurate and timely order booking and delivery.
  • Handles customer requests related to order status, changes and documentation, coordinating with relevant teams to ensure complete and efficient resolution.
  • Maintains accurate documentation and ensures that all relevant information is properly recorded in the applicable systems in line with company standards.
  • Monitors backlog and order-related data to support on-time delivery performance and continuous process improvement.
  • Ensures effective handling of post-order activities in collaboration with internal teams.
  • Identifies opportunities to improve order management processes and supports efficiency initiatives.
    Qualifications for the role- Bachelor’s Degree in related fields
  • Demonstrates good command of English and is fluent in Turkish.
  • A team-oriented and customer-focused profile with effective communication skills.
  • Experience working with SAP is preferred.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit

https: //www.abb.com to learn more about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Mid/L4 · Account Manager

59 reports

$146,913

total / year

Base

$96,016

Stock

-

Bonus

$13,861

$88,770

$248,739

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving