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Customer Quality Field Tech

ABB

Customer Quality Field Tech

ABB

USA, MS, Senatobia

·

On-site

·

Full-time

·

5d ago

Required Skills

Quality management

Troubleshooting

MS Office

Excel

Mechanical or electrical knowledge

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Customer Quality Manager:

__

Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to assist the Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies. Each day, you will support activities related to quality management within the organizational unit. You will also showcase your expertise by reporting quality Key Performance Indicators (KPIs) and customer cases and maintaining process documentation.

You will be mainly accountable for:

  • Reporting quality issues data, ensuring adherence to quality management system at all stages.
  • Acquiring and reporting quality metrics and KPIs accurately and in a timely manner to facilitate the analysis and management of local processes.
  • Utilizing measurement systems to produce data that reflect the accurate characteristics of materials, products, systems, and processes.
  • Training local operational teams on relevant elements of quality management, supporting implementation, and promoting opportunities for improvement.

Our team dynamics (Optional)
You will join a {insert adjectives – e.g. dynamic, talented, high performing} team, where you will be able to thrive.

  • Qualifications for the role (Mandatory)- You are comfortable in traveling to customer sites to resolve issues
  • Ability to demonstrate your experience in / Have established skills / advanced skills / You have 0-3 years of experience in the mechanical or electrical field
  • Ability to work in fast fast-paced environment.
  • Troubleshooting ability
  • Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience in Mechanical or Electrical background
  • Proficient in using MS Office (Excel, Word, Etc)

Guidelines:

Please be aware:

  • All fields in yellow should be populated with relevant information (based on Job description and the Kick-off form). All other text can also be modified if necessary, within the given guidelines.
  • Text in bold is fixed and should not be edited or removed
  • Reporting Manager section is mandatory both internally and externally, to be posted via e Rec functionality
  • “Your role and responsibilities” should be plain text followed by maximum 4 additional bullet points
  • The “Qualifications for the role” section should include no less than five and no more than seven bullet points. These bullet points should be listed in order of importance for the success in the role
  • Indicate the required language knowledge in the “Qualifications for the role” section whenever it is mandatory and/or applicable
  • Information about “Licenses and visa/work permit” is optional, use this sentence wherever it is required
  • In the “More about us” section you can add further legal statements/PES indications or Talent Partner contacts, for example
  • Read more about the guidelines in the Guidelines doc available in the Share Point

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit

https: //www.abb.com to learn more about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving