At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for Soft Bank Group to acquire ABB Robotics. Soft Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Global Head of Healthcare, Service Robotics

The Segment Manager, Service Robotics will have the opportunity to lead global and local commercial and operations teams within the ABB Robotics Services Business Segment. Each day, you will be accountable for the commercial deployment as well as the day-to-day operations of the organization within your assigned geographical scope. You will also showcase your expertise by leading the design and implementation of both the business commercial and customer-focused operations strategies.

The work model for the role is: # in the US with a preference for candidates located near Auburn Hills, MI.

Your Role and Responsibilities:

• Ensures the integrated commercial and operational success of the organization in order to drive business growth, market share, and achievement of organizational performance and growth objectives.
• Creating, implementing, reviewing, and relentlessly executing the business commercial strategy, industry segment strategy, go-to-market model and customer-focused operations strategy with responsibility for financial and non-financial targets
• Leads a sustainable and effective value-chain, from supplier to customer and from order to delivery (products, projects, and service).
• Drives appropriate, productivity optimization, and capital efficiency with special focus areas such as profitability, demand analysis, cost-to-serve, channel profitability and Return on Investment.
• Leads an efficient daily operation and performance of segment proposal and application engineering to ensure accurate and winning proposals to customers. Uses product knowledge and manages team to appropriate risk and liabilities in line with acceptable business risk and ABB guidelines
• Maintains, develops, and expands segment customer base and leverages capability to new customers and partners

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role:

• Bachelor’s Degree in Chemistry, Biochemistry, Engineering, Biotechnology, Biology or equivalent field
• 7+ years’ applicable experience related to operations, sales, business development and commercial leadership strategy; prior experience in Pharmaceuticals, Healthcare, Food Service and/or laboratory environments highly preferred
• Ability to collaborate cross-functionally across geographies and different business levels; experience in a highly matrixed organization is a plus
• Strong leadership and commercial acumen with proven business development experience; action-oriented and results-driven mindset
• Possess strong leadership and team working skills and ability to interact effectively with all levels of management.
• English fluency; additional languages are a plus
• Applicants must possess work authorization to work permanently in the United States

What’s in it for you?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

• As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.
• 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. My BenefitsABB.com

Benefits

Our benefits? Competitive, comprehensive, and crafted with you in mind.

ABB Benefit Summary for eligible US employees:

Go to my BenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $116,200 and $185,920 annually and is bonus eligible.

Call to Action:

Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World.

#ABBCareers #RunwithABB #Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.