23and Me is looking for a Senior Product Manager to join our Product team.

In this role, you’ll lead the charge in reimagining how our members engage with research . You will identify and execute on lean experiments to transform research participation from a clinical transaction into an engaging, rewarding, and appealing experience that delivers value back to our members and drives scientific discovery .

Who We Are

We are a group of individuals passionate about genetic discovery. 23and Me Research Institute is a nonprofit medical research organization that enables people everywhere to access their genetic information, learn about themselves, and participate in the world's largest crowdsourced research initiative. The Institute aims to be the world's most significant contributor to scientific advancement, uniting people with the common goal of improving health and deepening our understanding of DNA — the code of life.

What You’ll Do

• Revolutionize Research Engagement: Chart out new ways for consumers to participate in research, moving beyond traditional surveys to explore new channels and interaction patterns.

• Drive Experimentation: Champion a culture of rapid learning by designing and executing experiments. You will test hypotheses around gamification, health communities, and social interaction to find what truly motivates our users.

• Maximize Participation & Data Quality: Drive high engagement rates in study participation and ensure the collection of a broad range of high-quality data across a wide swath of participants. You will focus on making participation feel "worth it" for the user, ensuring a high probability that members accept invitations and complete studies.

• Increase Motivation & Reduce Friction: Identify and implement mechanisms that encourage people to take part in research. You will focus on identifying the right balance of increasing user motivation and reducing friction to create an experience that is seamless and compelling.

• Accelerate with AI: Leverage the latest AI prototyping and coding tools to rapidly build, test, and iterate on your ideas, effectively multiplying your efforts and speed to market.

• Define Strategy & Roadmap: Define the long-term product roadmap and specify requirements that will create the best user experience for our research participants.

• Collaborate Cross-Functionally: Build cross-functional relationships and processes with other product managers, R&D, engineering, analytics, design, and marketing to drive initiatives.

• Measure Impact: Define success metrics for, measure, and evaluate the impact of product efforts, specifically focusing on participation rates, retention, and data quality.

• Data-Driven Decision Making: Analyze and understand data, and leverage that understanding to make data-driven decisions regarding feature prioritization and user experience improvements.

What You’ll Bring

• 8+ years experience in product management role.

• Experimentation Mindset: A strong track record of using lean methodology to test, learn, and iterate on consumer-facing products.

• Engagement Expertise: Proven track record of driving deep user engagement and retention. Experience with community building, gamification, or interactive consumer apps is highly valued.

• AI Fluency: Demonstrated ability to use modern AI prototyping and coding tools to accelerate product development and personal productivity.

• Experience with web and mobile app development practices.

• Laser-focus on crafting high quality products.

• Ability to build relationships and effectively collaborate with all levels of the organization, from C-level to individual contributors.

• Excellent communication skills, with the ability to evangelize a compelling product vision to senior leadership and stakeholders.

• Ability to manage and influence through persuasion, negotiation, and consensus building.

• Enthusiasm and creativity to inspire others.

• Note: Ability to work from 23and Me's office in Palo Alto, CA a minimum of 3 days per week Strongly Preferred.

About Us23and Me, headquartered in California, is a leading consumer genetics and research company. The company’s mission is to help people access, understand, and benefit from the human genome. 23and Me has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world’s largest crowdsourced platform for genetic research, with 80 percent of its members electing to participate. 23and Me research participants consent to research conducted by 23and Me which is overseen by an independent third-party Institutional Review Board (IRB) regulated under the 'Common Rule' (45 CFR part 46). More information is available at www.23andme.com/research.

At 23and Me, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at accommodations-ext@23andme.com. 23and Me will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Please note: 23and Me does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you.

Pay Transparency
23and Me takes a market-based approach to pay, and amounts will vary depending on your geographic location. The salary range reflected here is for a candidate based in the San Francisco Bay Area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

San Francisco Bay Area Base Pay Range**$175,000—$240,000 USD**