Card Authorization - Product Delivery Manager

Job Responsibilities:

• Project & Program Delivery
• Develop and execute comprehensive project plans, integrating technical requirements, resource allocation, and timelines to ensure on-time delivery.
• Lead and manage complex technical and product initiatives, ensuring alignment with strategic business objectives.
• Facilitate project breakdown sessions, synchronize plans with product roadmaps, and escalate risks/issues to leadership.
• Ensure disciplined use and hygiene of project management tools (e.g., JIRA, Jira Align) and maintain up-to-date documentation and tracking.
• Release & Change Management
• Create and manage release calendars and schedules, coordinating across development, QA, operations, and business teams.
• Serve as the primary point of contact for program and release activities, ensuring stakeholder alignment and readiness.
• Review epics and stories for alignment with release dates and fix versions; ensure timely distribution of release notes.
• Oversee change controls and maintain accurate records of release notes, change logs, and lessons learned.
• Intake, Prioritization & Dependency Management
• Manage intake for new initiatives and cross-team dependencies; facilitate intake meetings and document outcomes.
• Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables.
• Conduct dependency mapping and proactively manage interdependencies.
• Communicate priorities, resolve internal prioritization challenges, and escalate to senior leadership as needed.
• Reporting, Analytics & Continuous Improvement
• Provide regular, concise status reporting (e.g., RAG status) and executive-level updates, focusing on delivery progress, risks, and mitigation actions.
• Maintain and update management tools; produce reports for product reviews and compliance audits.
• Team Leadership
• Lead, mentor, and develop a high-performing team of project managers and delivery specialists.
• Set clear goals, delegate responsibilities, and monitor team performance.
• Foster a collaborative, high-performance team culture.
• Support quarterly and capacity planning across product, engineering, and finance teams.

Required Qualifications, Capabilities, and Skills:

• Proven experience in project management within a financial institution or credit card industry.
• Strong technical and product expertise; ability to translate business requirements into actionable project plans.
• Proficiency in agile methodologies and tools, including Jira and Jira Align.
• Excellent organizational and time management skills; ability to manage multiple initiatives simultaneously.
• Strong analytical and problem-solving skills, with experience in reporting, analytics, and dashboard creation.
• Exceptional communication and public speaking skills; ability to engage and influence senior leadership and stakeholders.
• Demonstrated team leadership and people management skills.
• Ability to work collaboratively and build strong relationships across teams.