JPMorgan Chase
JPMorgan Chase

Investment Banking Senior Executive Assistant and Assistant Supervisor (all genders)

RoleOperations
LevelManager
LocationFrankfurt a. Main, Germany
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Operate at the heart of a fast-paced, client-centric environment where precision and pace matter. You will deliver executive-grade support to senior leaders while helping lead a high-performing assistant team to drive consistent service and operational efficiency.

As a Senior Executive Assistant and Assistant Supervisor in the Investment Banking team, you will provide high-impact administrative and operational support to senior leaders, ensuring seamless coordination across calendars, meetings, travel, expenses, and stakeholder communications. You will also oversee a team of Executive Assistants to strengthen coverage, service consistency, and continuous improvement across the support model.

Job responsibilities

  • Manage complex calendars across time zones, proactively prioritizing and resolving conflicts to protect executive time.
  • Coordinate meetings end-to-end, including agendas, materials, logistics, and follow-ups for internal and client-facing engagements.
  • Plan travel and build detailed itineraries, managing changes and contingencies with speed and accuracy.
  • Process expenses accurately and on time in line with firm policy.
  • Draft, edit, and manage stakeholder communications on behalf of executives with a consistent professional tone.
  • Maintain secure document and information management processes, protecting confidentiality of sensitive materials.
  • Support business governance cadence by scheduling recurring reviews, preparing updates, and coordinating ad hoc requests at pace.
  • Ensure adherence to firm policies, privacy, confidentiality, and regulatory expectations.
  • Oversee day-to-day execution quality across the assistant team, driving consistent service levels and continuous improvement.
  • Monitor absences and holidays and reallocate workload to maintain coverage and continuity.
  • Lead recruiting and support onboarding/offboarding to sustain a high-performing support team.

Required qualifications, capabilities, and skills

  • Fluent German and English with excellent written and verbal communication.
  • Demonstrated experience supporting senior stakeholders in a fast-paced, high-stakes environment in Investment Banking or comparable financial services.
  • Proven expertise in complex calendar management across time zones and competing priorities.
  • Proven expertise in meeting coordination, travel planning, and expense processing.
  • Strong organizational skills with impeccable attention to detail and ability to deliver under tight deadlines.
  • High integrity, discretion, and professionalism when handling confidential information.
  • Strong problem-solving skills and ability to build cross-organization networks to remove blockers.
  • Proficiency with productivity and collaboration tools and ability to learn new systems quickly.
  • Demonstrated people-management capabilities, including feedback, workload balancing, motivation, and escalation handling.
  • Ability to operate independently and exercise sound judgment in day-to-day decisions and escalations.
  • Commitment to an in-office working model five days per week to support real-time collaboration and coverage.

Preferred qualifications, capabilities, and skills

  • Experience coordinating logistics for client-facing engagements with high quality standards.
  • Experience preparing status updates and supporting recurring business reviews and governance routines.
  • Experience partnering with regional support leads to align processes and share best practices.
  • Experience conducting structured performance reviews and gathering stakeholder feedback.
  • Coaching and development experience to support assistant career growth and skills-building.
  • Experience maintaining team documentation, job descriptions, and version-controlled process materials.
  • Project delivery experience driving support-related improvements end-to-end with clear milestones and outcomes.

Required skills

Executive support

Calendar management

Travel coordination

Team supervision

Stakeholder communication

Expense management

About JPMorgan Chase

Frankfurt a. Main

Headquarters