Infosys
Infosys

Servicenow Architect

RoleApplication Development And Maintenance
LevelMid Level
LocationBangalore, India
WorkOn-site
TypeFull-time
Posted2 months ago
Apply now

About the role

  • Service Now subject matter expert with 3+ hands-on experience in Service Now applications/modules (TSM or CSM/ ITSM , TNI or CMDB , OMT , FSM , TSOM or ITOM , GRC , Sec Ops) working on Functional architecture, Data Architecture and Integration architecture.
  • Document Architecture Blueprints and Technical design for stakeholder signoff. Candidates should know TMF ODA and OpenAPIs OSS capabilities that will be generally used to integrate Service Now with rest of OSS/BSS landscape.
  • Good knowledge of Products & Service Catalog – PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service – for Solution design in Service fulfilment & Assurance domain.
  • Architect and develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities
  • Experience in implementation and estimation techniques.
  • Responding to Request for Information/Proposal documents
  • Provide expert level support and technical mentoring to implementation teams.
  • Maintain deep, comprehensive knowledge of Service Now’s capabilities, performance, and constraints.
  • Support practice build efforts to include development of practice intellectual property (IP)
  • Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
  • Deep understanding of Service Now data model and structures, proposing and enforcing coding standards.
  • Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools
  • Candidate should possess Good Communication & Client- interfacing skills.

Experience: 12 to 20 years
Location: PAN India

Education: Master Of Engineering,MTech,Bachelor of Engineering,BTech

Preferred skills: Technology->Infra_Tool Administration-ITSM->Service Now

About Infosys

BANGALORE

Headquarters