IT Manager

Operations Management: Overseeing daily IT operations, data maintenance, and infrastructure reliability.
Leadership: Mentoring technical teams, managing talent, and conducting performance evaluations.
Stakeholder Management: Engaging with business unit heads, stakeholders, and vendors to align IT with business needs.
Compliance & Security: Ensuring data security, compliance with policies, and system uptime.

In-depth knowledge of core IT infrastructure: Networks, Firewall, Zero Trust platform, Cyber Security & virtualization technologies.
IT Service Management (ITSM) expertise: Demonstrate proficiency in frameworks like ITIL, Incident, Request, and Change Management. for effective IT service delivery.
Windows domain & Cloud Proficiency: Possess a Strong knowledge on Active Directory, SCCM, Intune ,AV, VM & Azure. Network Proficiency: Possess a strong understanding of network concepts, protocols, and hands-on experience with network equipment (switches, routers, SD-WAN, Firewalls (Checkpoint or Palo Alto)), Zscaler, Micro-Segmentation.

Problem Solving skill: Diagnose and resolve IT issues efficiently. Project management: Plan, execute, and monitor IT projects effectively. Customer-centric: Understand customer needs and ensure high service levels for maximum satisfaction.
Resource management: Allocate resources, including staff scheduling, to optimize IT goals.

Communication: Effectively communicate technical concepts to both technical and non-technical audiences.
Team leader: Motivate and mentor a team of IT professionals.
Compliance: Ensure IT operations adhere to relevant regulations and standards through internal and external audits.
Vendor management expertise: Manage relationships with IT vendors effectively.
Data analysis skills: Interpret data to identify trends and make informed decisions. Asset lifecycle management experience: Proven ability to manage the lifecycle of IT assets.

Education: Bachelor of Engineering,BCA,Bachelor Of Technology (Integrated)

• Preferred skills: Foundational->Consulting
• Change Management->Change Management,Foundational->Service Management->ITIL,Technology->Infrastructure Security->Network Intrusion Prevention System (NIPS),->Checkpoint FW,Technology->Infrastructure-Server Administration->Active Directory,Technology->Infra_Tool Administration-ITSM->Service Now->ITSM,Technology->Network-Firewall_and_Media->Palo Alto,Technology->Networking Monitoring->Cisco Network Management