Infosys
Infosys

Consultant - Business Consulting (Organizational Change Management)

RoleBusiness Consulting
LevelMid Level
LocationHyderabad, India
WorkOn-site
TypeFull-time
Posted2 months ago
Apply now

About the role

Our service offerings are structured to provide best in the class business consulting & advisory services to CXO representatives of an organization.

  • C-Suite Advisory:
    Provide world class consulting & advisory services designed to help C-Level Executives, Directors, Entrepreneurs & Owners to address their business problems and help navigate their organization for growth, optimization and innovation

  • Disruptive Technologies:
    Enable our clients to evaluate, adopt and industrialize the market disrupting technologies ranging from Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Social & Mobility

  • Transformation Management:
    Help clients navigate their way from strategy to execution by bringing in our expertise in business transformation, organization change management and program management

  • Apply structured change management methodologies to lead change activities, assess change impacts, and develop tailored strategies that maximize adoption and minimize resistance

  • Collaborate closely with project teams to embed change management into project plans, ensuring alignment across initiatives and supporting seamless execution

  • Work with key change sponsors, coach senior leaders and C-level executives in their sponsor roles, and provide direct support to frontline managers and supervisors during transitions

  • Identify, analyze, and mitigate change-related risks; proactively manage anticipated resistance to ensure smooth adoption and stakeholder alignment

  • Create actionable change deliverables such as stakeholder analyses, communication plans, and training plans. Develop engaging communication collaterals including emailers, banners, videos, and posters to support awareness and engagement

  • Support training efforts, define and track change KPIs, build adoption dashboards, monitor progress, and manage governance of change activities to ensure accountability and continuous improvement

  • Overall experience of 6–7 years, with at least 3–4 years of hands-on involvement in managing transformation projects across business or technology domains

  • Master’s degree with excellent verbal and written communication skills, and the ability to clearly articulate messages to diverse audiences

  • Ability to influence stakeholders towards a common vision and maintain strong relationships with clients and project managers

  • Proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Power BI, Visio); familiarity with creative tools like Adobe Acrobat, Captivate, Articulate, etc. is a plus

  • Exposure to domains such as CPG, Retail, Manufacturing, and Financial Services is desirable, along with a strong inclination towards technology-enabled change (e.g., automation, AI)

  • Demonstrated ability to manage time and multiple commitments/projects simultaneously, work effectively with geographically dispersed teams, and contribute to a collaborative team culture

Hiring PAN India:

Education: Bachelor of Engineering

Preferred skills: Foundational->Program Management->Organization Change Management

About Infosys

HYDERABAD

Headquarters