
Consultant - Business Consulting (Organizational Change Management)
About the role
Our service offerings are structured to provide best in the class business consulting & advisory services to CXO representatives of an organization.
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C-Suite Advisory:
Provide world class consulting & advisory services designed to help C-Level Executives, Directors, Entrepreneurs & Owners to address their business problems and help navigate their organization for growth, optimization and innovation -
Disruptive Technologies:
Enable our clients to evaluate, adopt and industrialize the market disrupting technologies ranging from Artificial Intelligence, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Social & Mobility -
Transformation Management:
Help clients navigate their way from strategy to execution by bringing in our expertise in business transformation, organization change management and program management -
Apply structured change management methodologies to lead change activities, assess change impacts, and develop tailored strategies that maximize adoption and minimize resistance
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Collaborate closely with project teams to embed change management into project plans, ensuring alignment across initiatives and supporting seamless execution
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Work with key change sponsors, coach senior leaders and C-level executives in their sponsor roles, and provide direct support to frontline managers and supervisors during transitions
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Identify, analyze, and mitigate change-related risks; proactively manage anticipated resistance to ensure smooth adoption and stakeholder alignment
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Create actionable change deliverables such as stakeholder analyses, communication plans, and training plans. Develop engaging communication collaterals including emailers, banners, videos, and posters to support awareness and engagement
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Support training efforts, define and track change KPIs, build adoption dashboards, monitor progress, and manage governance of change activities to ensure accountability and continuous improvement
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Overall experience of 6–7 years, with at least 3–4 years of hands-on involvement in managing transformation projects across business or technology domains
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Master’s degree with excellent verbal and written communication skills, and the ability to clearly articulate messages to diverse audiences
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Ability to influence stakeholders towards a common vision and maintain strong relationships with clients and project managers
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Proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Power BI, Visio); familiarity with creative tools like Adobe Acrobat, Captivate, Articulate, etc. is a plus
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Exposure to domains such as CPG, Retail, Manufacturing, and Financial Services is desirable, along with a strong inclination towards technology-enabled change (e.g., automation, AI)
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Demonstrated ability to manage time and multiple commitments/projects simultaneously, work effectively with geographically dispersed teams, and contribute to a collaborative team culture
Hiring PAN India:
Education: Bachelor of Engineering
Preferred skills: Foundational->Program Management->Organization Change Management
About Infosys
HYDERABAD
Headquarters