Infosys
Infosys

Senior OpenText Archival Consultant

RoleDigital Experience (dx)
LevelSenior
LocationBangalore, India
WorkOn-site
TypeFull-time
Posted2 months ago
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About the role

The Open Text Archival Lead is responsible for designing, implementing, and managing enterprise-scale archival and document management solutions using Open Text products. The role involves leading technical teams, collaborating with business and SAP stakeholders, and ensuring compliant, high-performance, and scalable archival architectures.

Roles and Responsibilities:

  • Solution Design & Architecture

  • Lead the design and architecture of Open Text Archival solutions including:

  • Open Text Archive Center

    • Open Text Content Server / Extended ECM
    • SAP ILM and SAP Archive Link integrations
  • Define archival strategies for structured and unstructured data in compliance with legal and regulatory requirements.

  • Ensure high availability, performance optimization, and scalability of archival systems.

  • Implementation & Delivery

  • Lead end-to-end implementation of Open Text Archival projects from requirement analysis to go live.

  • Oversee installation, configuration, upgrades, and patching of Open Text Archival components.

  • Drive integrations with SAP ECC / S/4HANA, Success Factors, and third party systems.

  • Ensure proper data migration, retention policies, and lifecycle management.

  • Team Leadership & Governance

  • Lead and mentor a team of Open Text consultants and developers.

  • Review technical designs, configurations, and deliverables.

  • Enforce best practices, coding standards, and documentation.

  • Act as the escalation point for complex technical issues.

  • Stakeholder Management

  • Work closely with business users, SAP teams, infrastructure teams, and vendors.

  • Translate business and compliance requirements into technical solutions.

  • Participate in project planning, estimation, and status reporting.

  • Support audits and compliance reviews related to data retention and archiving.

  • Operations & Support

  • Provide Level 3 support for production issues related to archiving and document management.

  • Monitor system health, storage usage, and performance metrics.

  • Define and implement backup, recovery, and disaster recovery strategies.

  • Open Text & Archival

  • Strong hands-on experience with:

  • Open Text Archive Center

    • Open Text Content Server / Extended ECM
    • SAP Archive Link
    • SAP ILM (Information Lifecycle Management)
  • Knowledge of retention management, legal hold, and compliance frameworks.

  • Technical Skills

  • Experience with:

  • SAP ECC / S/4HANA integrations

    • Database concepts (Oracle, HANA, SQL Server)
    • Linux/Unix administration
    • Storage systems and content repositories
  • Understanding of cloud-based archival concepts (Azure / AWS is a plus).

  • Leadership & Soft Skills

  • Proven experience leading technical teams and projects.

  • Strong communication and stakeholder management skills.

  • Ability to work independently and make architectural decisions.

  • Good analytical and problem-solving capabilities.

  • Preferred Qualifications

  • Open Text certification(s) in Archiving or Extended ECM.

  • Experience in regulated industries (banking, healthcare, pharma).

  • Exposure to digital transformation and content modernization initiatives.

  • Agile / SAFe project experience.


  • Key Competencies
  • Archival strategy & compliance
  • SAP–Open Text integration expertise
  • Technical leadership
  • Enterprise content management
  • Performance and risk management

Education: Bachelor of Engineering,Bachelor Of Technology

Preferred skills: Technology->Content Services (CS)->CS - Document and Records Management Platform->Open Text Info Archive,Technology->SAP Technical->Open Text,Technology->SAP Technical->SAP Archiving

About Infosys

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