Senior Consultant- Servicenow tester

• Experience in leading the Service Now testing projects for about 1-2 years and should have complete knowledge on the testing process.
• Should have experience in preparing Test Strategy and Test Plan
• Relevant experience in testing Service Now ITSM Modules (Incident management, Change management, Problem management, Service Catalog, etc.), ITOM, SOM, HRSD etc.
• Relevant experience on Service Now Automated test framework (ATF) automation tool.
• Proficiency in understanding the requirements and review test cases efficiently.
• Should have involved in the Service Now Integrations validation
• Involvement in Test Execution, Results Analyzing and Defect Reporting
• Good in Client communications and sharing the Monthly, Weekly and Daily status report
• Should track the deliverables as project timelines and good in highlighting project risks
• Have good knowledge on Agile methodologies and SDLC process.
• Good understanding of CMDB, service mapping and Discovery.
• Involved in Dashboards, reports and SLA’s testing.
• ITSM Foundation and ATF Micro certification is an added advantage.
• Proficient in handling upgrade and regression testing.
• Ability to contribute to a high performing motivated work group by applying interpersonal and collaboration skills to achieve project goals.
• Basic Knowledge on postman is an added advantage.

Education: Bachelor of Engineering

Preferred skills: Technology->Infra_Tool Administration-ITSM->Service Now