Windows Admin

Key Responsibilities:

• Administer, configure, and maintain Windows servers and related services in production and non-production environments.

• Perform user, group, and permissions management, ensuring secure access control and adherence to organizational policies.

• Monitor system performance, capacity, and availability, proactively identifying and resolving issues before they impact users.

• Apply OS patches, security updates, and firmware upgrades, following change management processes aligned with ITIL practices.

• Troubleshoot and resolve incidents related to Windows servers, Active Directory, and related infrastructure components within agreed SLAs.

• Manage backup, restore, and disaster recovery procedures for Windows-based systems, regularly testing and documenting recovery plans.

• Maintain detailed documentation for configurations, standard operating procedures, and infrastructure diagrams.

• Collaborate with network, security, and application teams to support deployments, integrations, and environment changes.

• Participate in on-call rotation and provide support during planned maintenance windows and critical incidents.

• Contribute to continuous improvement by identifying opportunities for automation, optimization, and standardization of Windows administration tasks.

Minimum Qualifications:

• Bachelor’s degree in Engineering (B.Tech) or equivalent in Computer Science, Information Technology, or related field.

• 5–8 years of hands-on experience as a Windows Administrator managing medium to large-scale environments.

• Strong experience with installation, configuration, and administration of Windows Server operating systems.

• Solid understanding of Active Directory, DNS, DHCP, Group Policy, and basic networking concepts.

• Proven experience in incident, problem, and change handling within structured ITIL-based processes.

• Experience with system monitoring, log analysis, and performance tuning for Windows servers.

• Ability to create and maintain clear technical documentation and operational runbooks.

• Strong troubleshooting skills and the ability to work independently as well as in a team environment.

• Knowledge of more than one technology

• Basics of Architecture and Design fundamentals

• Knowledge of Testing tools

• Knowledge of agile methodologies

• Understanding of Project life cycle activities on development and maintenance projects

• Understanding of one or more Estimation methodologies, Knowledge of Quality processes

• Basics of business domain to understand the business requirements

• Analytical abilities, Strong Technical Skills, Good communication skills

• Good understanding of the technology and domain

• Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods

• Awareness of latest technologies and trends

• Excellent problem solving, analytical and debugging skills

Education: MCA,MTech,Bachelor of Engineering,BTech

Preferred skills: Technology->Server-Operating System Administration->Windows Server Admin->Windows,Foundational->Service Management->ITIL