Domain Consultant I

Job Summary

• Define comprehensive global service catalogues for facility operations, preventive maintenance, monitoring, compliance, and energy management across single and multi-site data centers.

• Standardize SLAs, KPIs, reporting structures, and governance models to ensure consistent and measurable service delivery across regions and customer environments.

• Develop detailed pricing, costing, and packaging frameworks that support modular, scalable, and commercially competitive facility management offerings.

• Embed sustainability and energy optimization practices, including PUE improvement and carbon-aware operations, into baseline service definitions.

• Collaborate with automation and CoE teams to integrate remote monitoring, analytics, and command-center driven operational capabilities.

• Create detailed delivery playbooks, SOP libraries, and transition methodologies to enable predictable and repeatable global execution.

• Monitor service performance trends and customer feedback to drive structured continuous improvement and innovation initiatives.

• Support presales and go-to-market efforts with standardized artefacts, benchmarks, and outcome-based value propositions for customers.

Key Responsibilities

To Facilitate The Readiness And Availability Of Gtm Propositions, Offering Maps, Coordinating With Different Teams Including Marketing, To Align With The Specific Needs Of Business Units.
2. To Oversee The Creation And Formalization Of Case Studies, Ensuring They Are Suitably Developed Into Gtm Collateral To Effectively Illustrate Success Stories And Testimonials.
3. To Gather Insights On Prevailing Industry Developments And Analyze Competitor Strategies And Specific Account Details To Inform Business Decisions.
4. To Collaborate With Sales Team (Hunting & Farming) On Key Focus Areas & Customer Profiles.
5. To Implement Improvements Based On The Evaluation To Enhance The Effectiveness And Relevance Of Collateral, Ensuring It Meets Market Demands And Supports Business Growth.

Skill Requirements

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Other Requirements

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