Technical Specialist

Job Summary

z Systems – Print Services

Primary Responsibilities:

-Design, implement, and maintain JES2/JES3 print routing and management configurations.
- Develop and maintain REXX scripts and automation routines to streamline print operations and reduce manual intervention.
- Support and enhance Infoprint Server, PSF, and other IBM print subsystems.
- Troubleshoot and resolve print-related issues across LPARs and remote destinations.
- Collaborate with operations teams to ensure reliable print output for business-critical applications.
- Implement monitoring and alerting for print queues, spool usage, and device availability.
- Participate in disaster recovery planning and testing for print services.
- Serve in an on-call rotation for print-related incidents and escalations.

Required Experience:

- 10+ years of experience in z/OS systems programming with a focus on JES2/JES3 and print subsystems.
- 8+ years of experience with Infoprint Server, PSF, and related IBM print technologies.
- 10+ years of experience writing and maintaining REXX scripts for automation.
- Strong knowledge of SDSF, ISPF, and TSO for managing print queues and system resources.
- Experience with Netview/SA and OPSMVS for automation and event handling.
- Familiarity with RACF security as it pertains to print services and device access.
- Experience integrating print services with Service Now or similar ITSM platforms.
- Ability to use AI tools to analyze print performance data and recommend optimizations.
- Proficiency with M365 Copilot AI for summarizing meetings and drafting communications.
- Commitment to continuous learning in AI applications for mainframe environments.

Key Responsibilities

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Skill Requirements

z/OS Systems Programming

JES2 / JES3

Administration

IBM Print Services:

Infoprint Server

PSF (Print Services Facility)

REXX Scripting & Automation:

SDSFISPF / TSO

Print Queue Management:

Spool Management

Print Routing & ConfigurationLPAR Management Net View / System Automation (SA)OPSMVS AutomationRACF Security Disaster Recovery Planning Print Performance Monitoring Service Now IntegrationAI Tools for Performance AnalysisM365 Copilot AIIncident & Problem Management Mainframe Automation Remote Print Destination Support Event Handling & Alerting Production Support / On-call Support

Other Requirements

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