First Line Manager

The First Line Manager at DHL Supply Chain is responsible for leading a team in managing inbound operations, ensuring performance targets are met while fostering a collaborative environment. The role requires expertise in logistics and systems, with a focus on coaching and developing team members. This full-time position offers a competitive salary and benefits, including a discretionary bonus and generous pension scheme. As a First Line Manager at DHL Supply Chain, you will lead a team in managing inbound operations, ensuring performance targets are met while fostering a collaborative environment. Your expertise in logistics and systems will be crucial in driving efficiency and team success. This full-time role offers a competitive salary and benefits, including a discretionary bonus and generous pension scheme.

Pay Rate: £31,672.50 per year + £2,500 annual shift premium
Grade: RCS N
Contract Type: Permanent (Full-Time), 42.5 hour working week
Shift pattern: Monday to Friday, 13:30-22:00 (1:30pm-10pm)
Location: Stirling Road, Solihull, B90 4NE

Imagine starting your shift and the pressure is on. You know how to steady a team, keep the flow tight, and make the numbers land.

Are you ready to lead a team to success?

Do you thrive in environments where a customer demands excellence?

If that sounds like you, DHL Supply Chain wants you as a First Line Manager running our automotive operation.

✅WHAT YOU'LL DO

• Provide logistics & systems expertise: you'll have a strong Order Management System (OMS) knowledge; and be able to use Microsoft Suite and Red Prairie; to smoothly run an inbound operation.
• Demonstrate leadership & people skills**:** you'll have a proven ability to lead, support, coach, and develop teams; and be a genuine people person who listens, communicates clearly, acts fairly, and remains firm when needed.
• Be committed & direct: you'll be capable of running an area without intervention, hitting the ground running, taking full ownership of the operation and staff, and driving performance confidently.

✅ESSENTIAL CRITERIA

• Have practical experience in a First Line Manager role or similar operating in automotive, retail, e-commerce or similar paced industries.
• Must be able to demonstrate leadership ability i.e. front line team leadership, coaching and development, regular 1-2-1's and similar activities.
• Showcase interpersonal skills i.e. collaboration across functions and with customers.
• Practical use of Microsoft Excel for data entry and reporting and Warehouse Management Systems (WMS).

✅WHY JOIN US?

• Free parking and on-site canteen (vending machines on site).
• 25 days annual leave with the option to buy additional days.
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.

✅WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel, ex-military, ex-forces, service leavers, forces leavers and are dedicated to helping our veterans find jobs.

We're shortlisting and interviewing on an ongoing basis, so please apply as soon as possible. The advert may close early depending on application volume.

#DSCUKICF

• Pay Rate: £31,672.50 per year + £2,500 annual shift premium Grade: RCS NContract Type: Permanent (Full-Time), 42.5 hour working week Shift pattern: Monday to Friday, 13:30-22:00 (1:30pm-10pm)Location: S Responsibilities
• The candidate will be responsible for leading and coaching a team to achieve operational success.
• The candidate will manage inbound operations and ensure performance targets are met.
• The candidate will utilize Order Management Systems and Warehouse Management Systems to streamline processes.
• The candidate will communicate effectively with all teams to maintain high performance. Skills
• Order Management System
• Microsoft Suite
• Red Prairie
• Warehouse Management Systems
• Coaching
• Team Development
• Communication Skills
• Collaboration
• Data Entry
• Performance Management
• Logistics Expertise
• KPI Management