Records & Information Management (RIM) Specialist with a Bachelor's in Information Science from Kisii University and a Diploma from O'lessos Technical Training Institute.

• Kenya Revenue Authority (Internship): Hands-on records management, systematically organizing and maintaining digital and physical repositories; ensured security and confidentiality of sensitive documents; supported data entry; assisted compliance audits; strengthened data organization and process optimization.
• Library Services: Experience at Kenya National Library Service and Africa Theological Seminary guiding users in research and information retrieval; performed cataloging, classification, and metadata creation; optimized circulation workflows.
• Tools & Competencies: Integrated Library Systems (Koha, AMLIB); information governance, retention schedules, indexing, and digital archiving.
• Professional Focus: Leveraging technology to streamline information processes; committed to efficiency, accuracy, and continuous improvement.

• Organize and maintain physical and electronic records for fast retrieval using standardized metadata, indexing, and classification schemes.

• Support implementation of records management policies, retention schedules, and SOPs to enhance compliance and audit readiness.

• Catalog documents and update registries to strengthen traceability, version control, and lifecycle management.

• Execute secure disposition of obsolete records in line with KRA retention and legal requirements, documenting chain of custody.

• Process confidential files with strict access controls, ensuring data privacy and integrity during intake and filing.

• Prepare files and evidence packs for internal audits and compliance reviews, verifying completeness and accuracy.

• Fulfill internal/external records requests within agreed turnaround times, maintaining service logs and request trackers.

• Administer permissions for restricted repositories and monitor access to safeguard sensitive information assets.

• Collaborate cross-functionally to streamline workflows, reduce duplication, and improve records digitization and retrieval.

• Maintained usage records and produced statistical and analytical reports to inform service planning.

• Assisted patrons in locating materials and authoritative sources across print and digital collections.

• Guided users in leveraging internet resources and databases for research and information discovery.

• Trained patrons on search strategies, information literacy, and effective resource management.

• Responded to reference inquiries promptly using available catalogs, indexes, and electronic resources.

• Conducted bibliographic searches and compiled citations to meet user and organizational needs.

• Performed in-depth research utilizing online databases and print holdings to fulfill complex requests.

• Produced abstracts, summaries, and reports from research outputs to support academic programs.

• Monitored industry trends through professional literature, events, and vendor trainings to enhance collections and services.

• Developed and maintained vendor and supplier relationships to optimize acquisitions and licensing.

• Promoted awareness of library services, research tools, and learning opportunities through outreach initiatives.

• Ensured compliance with copyright and related regulations governing library materials and usage.

• Supported users in accessing databases, catalogs, and research support services across disciplines.

• Issued and checked in library materials, reconciling circulation records and resolving discrepancies.

• Sorted and reshelved returned items, maintaining shelf order and collection integrity.

• Cataloged materials and updated records to ensure accurate discovery and access.

• Processed interlibrary loans and facilitated resource sharing across partner institutions.

• Registered new patrons, issued library cards, and maintained membership records.

• Instructed patrons on effective use of library databases and search tools.

• Assisted with planning and day-to-day activities to support efficient library operations.

• Completed a comprehensive curriculum covering information organization, records management, knowledge management, information retrieval, and ICT fundamentals.

• Developed practical skills through academic projects emphasizing research methods, data handling, and user-focused information services.

• Built a strong foundation in database fundamentals, digital libraries, and information policy and ethics.

• Strengthened foundational competencies in information management, cataloguing, and basic ICT applications.

• Gained hands-on exposure to technical practices through coursework and practical assignments.

• Built readiness for advanced study in information services and records administration.

• Completed KCSE with balanced focus across sciences, mathematics, languages, and humanities.

• Built strong study discipline and foundational analytical and communication skills.

• Completed KCPE, establishing foundational literacy, numeracy, and study skills.

• Organize and maintain comprehensive physical and digital records repositories aligned with retention schedules.
• Develop and apply indexing, cataloging, and metadata tagging for rapid, accurate information retrieval.
• Administer access controls and safeguard confidential records in accordance with organizational policy.
• Support internal audits and compliance reviews by preparing documentation, evidence logs, and audit trails.
• Execute secure disposition of obsolete records per approved retention schedules and chain-of-custody procedures.
• Maintain file plans and audit logs to enhance retrieval efficiency and traceability.

• Utilize KOHA and AMLIB integrated library systems for cataloging, circulation, acquisitions, and reporting.
• Guide patrons in conducting advanced research using online databases and print resources.
• Provide reference services, document delivery, and effective information retrieval support.
• Manage collection maintenance and interlibrary loan workflows while ensuring metadata quality and consistency.

• Perform high-accuracy data entry, validation, and quality checks while maintaining data integrity and confidentiality.
• Process and file sensitive documents securely, adhering to established procedures.
• Completed the Digital Skills for Africa program at Kisii University.
• Completed the Fundamentals of Digital Marketing online class.
• Ajira Digital training: Data Entry, Transcription, and Virtual Assistance.

• Deliver responsive, customer-centric information and records fulfillment services.
• Manage service requests and turnaround times, ensuring timely delivery and clear status updates.

• Completed Computer Packages coursework at Airads College.
• Trained on KOHA integrated library system at Kabarak University.
• Hands-on AMLIB integrated library system experience at Kenya National Library Service Eldoret Branch.