ADAM SCOTT
adam.scott73@me.com
About
Work Experience
Emergency Response Training
Senior Trainer & Assessor
Jul. 2025 - now
- Deliver training and assessment across all levels of first aid, from basic first aid and CPR through to Advanced First Aid, Advanced Resuscitation, and Remote & Isolated Area First Aid, ensuring learner competency in accordance with current guidelines and industry standards.
- Design and facilitate scenario-based training focused on high-risk and remote environments, including prolonged patient care, limited-resource management, and escalation of care in isolated settings.
- Train and assess participants in advanced resuscitation skills, including airway management, oxygen therapy, AED use, team-based resuscitation, and post-resuscitation care.
- Deliver occupational first aid training tailored to workplace risk profiles, including construction, industrial, and remote worksites, ensuring alignment with WHS requirements and emergency response plans.
- Supervise and mentor trainers, assessors, and first aid officers, providing coaching, feedback, and corrective action to maintain training quality and compliance.
- Manage day-to-day training operations, including course scheduling, learner coordination, assessment documentation, and resolution of participant or stakeholder concerns.
- Oversee financial and administrative aspects of training programs, including budgeting, billing, and resource allocation for first aid and emergency response courses.
- Evaluate training delivery and learner outcomes, identifying opportunities to improve training effectiveness, participant readiness, and operational efficiency.
- Built and maintain strategic relationships with employers, site managers, and operational leaders to support effective emergency preparedness and first aid capability across organisations.
Western Hospital, Sunshine Emergency Department
Emergency Department Clerk
Feb. 2023 - now
- Exhibited the capacity to prioritise tasks, multitask, and work under pressure.
- Computer software proficiency ranging from intermediate to advanced, relevant to an emergency department.
- Proven capacity to collaborate well with others in a group.
- Clear communication abilities, both in writing and speaking.
- Gather and organise data to produce precise reports.
Royal Flying Doctor Service
Patient Transport Officer
Feb. 2020 - Feb. 2023
- Primary care, monitoring, and treatment of patients during their journey.
- Providing structured clinical handovers for all inter-hospital and diagnostic-related transfers.
- Performing as part of a team to deliver high-quality care and treatment in a timely, safe, and efficient manner.
- Safe driving of patient transport vehicles in accordance with respective road laws.
NMIT
Senior Pathology Teacher & Programme Co-Ordinator
Jul. 2014 - Feb. 2020
- Developed course materials such as the syllabus and class assignments, and obtained materials and other supplies such as books and laboratory equipment.
- Developed comprehensive classroom assessment methods and techniques; adopted effective tools that were compliant with ASQA and other governing bodies.
- Recognised for teaching excellence, enthusiastic instruction, and 'above-and-beyond' commitment to maximizing learning outcomes and student success.
- Deliver first aid units to students and staff.
- Integrated Microsoft Office Suite into curriculum planning and classroom management across 5 pathology courses over 3 academic terms, increasing assignment completion rates by 18% and streamlining resource distribution for 120+ students.
APAC Australia Pacific Airports Corporation
Works Safety Officer Supervisor
Jan. 2013 - Jul. 2014
- Created comprehensive classroom assessment methods and techniques—adopted effective tools that were compliant with Melbourne Airport Operations, encompassing airside and landside activities.
- Enforced regulations concerning vehicular traffic and parking in front of terminals seek to eliminate congestion and keep vehicles moving.
- Ensured adherence to the required airport security programme by all customers.
Jetstar Airways
Customer Service Manager
Feb. 2006 - Jan. 2013
Led airport customer service teams across check-in, boarding, and disruption management to ensure safe, efficient, and customer-focused operations.
Implemented and monitored SOPs, improving on-time performance and customer satisfaction through proactive queue management and service recovery.
Resolved complex passenger issues, including missed connections, irregular operations (IROPs), and baggage escalations, ensuring compliance with airline policy and regulatory requirements.
Coordinated with ramp, flight crew, and operations control for smooth turnarounds and clear communication during schedule changes.
Managed VIP and special assistance services, ensuring accessibility, dignity, and regulatory compliance.
Virgin Australia
Ground Operations Team Leader
Feb. 2002 - Feb. 2006
Supervised ramp and gate operations, including aircraft turnarounds, load control, and on-time performance.
Ensured compliance with CASA, airport authority, and WHS standards through safety briefings, PPE enforcement, and incident reporting.
Coordinated with flight crew, engineering, and dispatch to prioritise safety while maintaining operational efficiency.
Trained and mentored new staff in ground handling procedures, dangerous goods awareness, and customer service.
Monitored GSE readiness and resource allocation to meet schedule and operational demands.
United Nations
Aviation & Combat Medic
Feb. 2002 - Feb. 2002
Delivered pre-hospital and trauma care in austere and operational environments in support of UN missions.
Supported aero-medical evacuation, patient triage, and clinical handover under time-critical conditions.
Maintained medical readiness, equipment checks, and accurate clinical documentation in accordance with mission protocols.
Australian Regular Army & Royal Australian Air Force
Combat & Aviation Medic
Jan. 1991 - Jan. 2002
Provided emergency, trauma, and primary care in field and aviation settings, including support to MEDEVAC operations.
Trained soldiers and aircrew in first aid, CPR, and combat lifesaver skills to enhance unit medical readiness.
Conducted medical equipment maintenance, logistics, and record management to ensure operational availability.
Collaborated with multidisciplinary teams under high-pressure conditions to deliver safe, timely care.
Education
Dual Diploma in Practice Management and Management & Leadership
Jan. 2025 - now
Certificate IV Medical Administration
Jan. 2024 - Dec. 2024
Certificate III Non-Emergency Patient Transport
Jan. 2020 - Dec. 2020
TAE40116 Upgrade
Jan. 2019 - Dec. 2019
Perform specimen collection and screening for on-site drug testing
Jan. 2019 - Dec. 2019
Certificate IV Pathology
Jan. 2014 - Dec. 2014
TAE40110 & TAELLN411
Jan. 2014 - Dec. 2014
Australia Pacific Airports Melbourne
Works Safety Officer
Jan. 2013 - Dec. 2013
Certificate III Pathology
Jan. 2011 - Dec. 2011
William Angliss Institute
Certificate – Advanced Customer Service Training
Jan. 2010 - Dec. 2010
Skills
Leadership, Coaching, and Mentoring
- Leadership
- Coaching
- Mentoring
Curriculum Development and Competency-Based Assessment
- Curriculum Development
- Competency-Based Assessment
Performance Evaluation and Continuous Improvement
- Performance Evaluation
- Continuous Improvement
Planning, Communication and Interpersonal Skills
- Planning
- Communication
- Interpersonal Skills
Records Management and Quality Assurance
- Records Management
- Quality Assurance
Processes Safe, Inclusive, and Engaging Learning Environments
- Safe Learning Environments
- Inclusive Learning Environments
- Engaging Learning Environments
Awards
Australian Service Medal
Australian Defence Medal